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Catering for gatherings, bentos & tea receptions — free delivery
新南洋 New Nanyang

Legal

Privacy Policy

Last updated: [date of approval]

Draft for legal review. This page is a working template prepared for New Nanyang and must be reviewed by a qualified advisor before the website is launched. Items in [square brackets] need to be completed.

This policy explains how [registered company name] (“New Nanyang”, “we”, “us”) collects, uses, discloses and protects personal data submitted through this website, in accordance with Singapore's Personal Data Protection Act 2012 (“PDPA”).

1. Personal data we collect

When you submit an enquiry, we collect the information you choose to provide, which may include:

  • your name, email address and phone or WhatsApp number;
  • your company or business name;
  • details about your enquiry, such as your estimated available capital range, preferred location, timeline, F&B experience, property details or event details; and
  • any message you write to us and your preferred contact method.

We also record technical information needed to operate and protect the website: the page from which you submitted an enquiry, campaign tags in the page address (if any), and a one-way hashed form of your IP address used to prevent spam and abuse. We do not store your raw IP address with your enquiry.

2. How we use your personal data

We use your personal data only to:

  • respond to your enquiry and contact you about it using your preferred method;
  • evaluate potential franchise, business, catering or property opportunities you have raised with us;
  • keep internal records of enquiries and our correspondence; and
  • protect the website against spam, fraud and misuse.

We do not sell your personal data, and we do not use it for marketing unless you separately agree to receive marketing.

3. Consent and withdrawal

By ticking the consent box and submitting a form, you consent to the collection and use of your personal data for the purposes above. You may withdraw consent at any time by contacting us at greenwoods.hillv2@gmail.com. If you withdraw consent, we may be unable to continue responding to your enquiry.

4. Disclosure to service providers

We use trusted service providers to operate this website and handle enquiries, which may include:

  • website hosting [e.g. Vercel];
  • secure database storage for enquiries [e.g. Supabase]; and
  • email delivery of enquiry notifications to our team [e.g. Resend].

These providers process data on our behalf and only for these purposes. Some may store or process data outside Singapore; where this happens, we take steps to ensure the data receives a standard of protection comparable to that under the PDPA. [Confirm providers and data storage regions before launch.]

5. Retention

We keep enquiry records only for as long as needed for the purposes above or as required by law. [Specify retention period, e.g. up to 24 months after our last correspondence, after which records are deleted or anonymised.]

6. Protection

Enquiry data is transmitted over encrypted connections and stored in a database that is accessible only to authorised New Nanyang personnel. Access keys are kept server-side and are never exposed in the browser.

7. Cookies and analytics

This website does not use advertising or tracking cookies. [If analytics are added later, describe them here and confirm that no enquiry details are sent to analytics providers.]

8. Access and correction

You may request access to, or correction of, the personal data we hold about you by contacting our Data Protection Officer at greenwoods.hillv2@gmail.com. We will respond within a reasonable time.

9. Contact

Data Protection Officer, [registered company name]
Email: greenwoods.hillv2@gmail.com
Address: [registered business address]

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.